Privacy Policy — groweik

This Privacy Policy explains how Groweik Ltd ("groweik", "we", "us", or "our") collects, uses, and protects information about you when you visit groweik.com or use our services.

1. Who We Are

Groweik Ltd is a company registered in Delaware, United States. We operate primarily from Dhaka, Bangladesh, and serve clients globally. Contact: hello@groweik.com

2. Information We Collect

Information you provide directly

Name and email address when you submit a quote request or contact form
Project details and budget information you share voluntarily
Payment information (processed securely via Stripe, PayPal, or bank transfer — we never store card details)
WhatsApp messages when you contact us via WhatsApp

Information collected automatically

Browser type, device type, and operating system
Pages visited, time spent, and referring URL
IP address and approximate geographic location
Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

To respond to quote requests and provide service proposals
To deliver contracted services and communicate project updates
To send invoices and process payments
To improve our website and services based on usage data
To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

For visitors from the European Economic Area (EEA) or United Kingdom, our legal basis for processing personal data is:

Contract performance — processing necessary to deliver services you've engaged us for
Legitimate interests — website analytics and improving our services
Consent — for marketing communications where you have opted in

5. Data Retention

We retain client project data for 5 years after project completion for accounting and legal purposes. Contact form submissions are retained for 2 years. You may request deletion at any time by emailing hello@groweik.com.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability

To exercise any right, contact hello@groweik.com. We respond within 30 days.

7. Third-Party Services

We use the following third-party services that may process your data:

Web3Forms — form submissions processing
Google Analytics 4 — website analytics
Cloudflare — CDN and security
WhatsApp Business — customer communication
Stripe / PayPal — payment processing

8. Cookies

We use cookies for analytics and to improve your experience. See our Cookie Policy for full details.

9. Security

We use industry-standard security measures including HTTPS/SSL, access controls, and secure credential management. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance.

11. Contact

Questions about this privacy policy: hello@groweik.com · Groweik Ltd, Delaware, USA