Frequently Asked Questions

Groweik Ltd is registered in Delaware, USA, and our team operates from Dhaka, Bangladesh. We serve clients in USA, UK, Australia, Canada, and Europe remotely.

Submit a quote request on any service page, or WhatsApp us directly at +880 1611-202050. We send a custom quote within 24 hours, and work begins after deposit receipt.

Yes — book a free 30-minute strategy call via the form on our website. No obligation, no sales pressure. We review your requirements and give honest recommendations.

WhatsApp for quick updates, email for formal documentation and approvals, and video calls for design reviews or briefings. You choose your preferred channel.

Yes — we offer monthly retainers for SEO, business management, content production, AI automation, and ads management. Contact us for retainer pricing.

Yes — we serve clients globally. USA, UK, and Australia are our primary markets but we work with any English-speaking business.

All quoted prices are fixed. We scope thoroughly before quoting. If you add significant new features mid-project, those are quoted separately — the original scope never changes in price.

Stripe, PayPal, bank transfer, Payoneer, Wise, and Western Union. We accommodate whichever method is easiest for your country and situation.

Yes — we require a 50% deposit before work begins. The remaining 50% is due before final delivery or handover.

For larger projects ($5,000+), we can structure milestone-based payments. Contact us to discuss payment structure for your specific project.

Yes — clients who engage 3+ services receive a 10–15% bundle discount. Full packages already include bundled pricing. Contact us to discuss.

You own 100% of everything — all code, design files, accounts, and credentials. Full ownership transfer on final payment. No ongoing license fees, no lock-in.

Varies by service: landing pages 3–7 days, Shopify stores 7–14 days, full e-commerce 14–28 days, mobile apps 28–60 days. Exact timelines confirmed in your quote.

We communicate proactively if any delay is on our side. Delays caused by client inaction (missing assets, late feedback) extend the timeline accordingly.

Yes — all source files (Figma, code, design), platform access, and credentials are transferred to you. We do not retain access after handover unless agreed for an ongoing retainer.

Qualifying full package clients who launch and achieve no sales within 45 days receive continued work at no additional charge until first sales are achieved. Conditions apply — see our Terms & Conditions.

Both options are available. Every service page has a standalone quote form — no full package required. Full packages offer bundled pricing and a more structured launch.

Primarily Shopify for e-commerce. WordPress for service businesses and blogs. Webflow for SaaS and design-led sites. React Native for mobile apps. We recommend the right platform for your specific use case.

Our standard service covers setup and launch. Ongoing ad management is available as a monthly retainer — typically covering strategy, creative refresh, audience optimization, and reporting.

Both. We rebuild, optimize, and scale existing businesses as often as we launch new ones. Audit + rebuild projects are quoted based on existing setup assessment.

Yes — we handle full migrations from any platform (Wix, Squarespace, old Shopify/WordPress) including products, content, SEO redirects, and DNS with zero downtime.

Yes — every number on our site comes from actual client projects. We do not fabricate metrics or use stock testimonials. Results vary by niche, budget, and market conditions.

Every project has defined deliverables in writing, approval checkpoints, and revision rounds. You approve design before development begins — no surprises. We also provide a 30-day post-delivery support window.

Revisions are included in every service. If a deliverable fundamentally fails to meet the agreed scope after revision, we either rebuild it or refund that component. See our Refund Policy.

Yes — visit our Portfolio page. We also have case study details on every individual service page showing before/after outcomes from real client projects.

Yes — we treat all client data, business information, and project details as strictly confidential. See our Privacy Policy for full details on how we handle your data.